Empower your guests to check-in independently
Give your guests freedom to check-in themselves on arrival — no queues, no waiting.
Our Self Check-In Kiosk feature lets them complete registration directly in your hotel lobby.
What Is a Self Check-In Kiosk?
The Self Check-In Kiosk is a dedicated touchscreen station that allows guests to complete their check-in on arrival without waiting at the front desk.
Guests simply follow a few guided steps find their reservation, scan their ID or passport, fill in their data, and sign digitally.
Once completed, they just verify their details at reception and collect their room key.
This feature is designed to reduce front desk traffic, save staff time, and improve guest satisfaction with a faster, contactless experience.
Step-by-Step Process
How the Self Check-In Kiosk Works
When guests arrive at the lobby, they can choose to check in at reception or, if there’s a queue, and they prefer not to wait, use the kiosk for self check-in.
- Guest approaches the kiosk — A welcoming screen invites them to start check-in.
- Guest scans ID or Passport — The kiosk automatically reads and validates the document.
- Guest enters their confirmation number – The application finds the booking syncing with your PMS.
- Guest completes and signs — Guest reviews pre-filled data, accepts GDPR consent, and signs digitally.
- Staff verify and provide the key — Reception quickly verifies the data and hands over the room key.
This entire process can take less than a minute, minimizing queues and freeing up your team for personalized service.
Technical Compatibility and Installation
PassportScan Cloud Self Check-In Kiosk works with most PMS systems mounted tablet stations.
Our team provides full setup and configuration to ensure a plug-and-play installation in your hotel lobby.
Enable Self Check-In at Your Hotel
Make arrivals effortless and elevate your guest experience.
Install a Self Check-In Kiosk in your lobby today and enjoy faster check-ins, reduced queues, and improved guest satisfaction.
